Terms & Conditions

LORD COMPANY WARRANTY POLICY

All Lord Co. solid hardwood products are under warranty for three years from purchase. If a furniture item breaks or fails to perform its function under normal usage in the first three months, LORD Co. will ship a replacement including shipping charges. After three months we will repair or replace as necessary but the responsibility is the customers to ship the item back to LORD Co. for action and reshipping of the repaired or replaced item to the customer. For items that are to big for shipping after assembly customers should contact LORD Co. for warranty rewards based on the time elapsed. This warranty does not cover cloth based furniture accessories. NOTE: All furniture items that are designed to be used with water should understand that drying with a cloth after usage would be considered normal.